Frequently Asked Questions


Scroll down to read questions and answers

What is is our departure/return time?


For fishing charters that are 4,6 and 8 hours long we recommend 7:00am-7:30am departure.

For fishing charters that are 10 and 12 hours long we recommend 5:00am-5:30am departure.

You can choose a later time if you would like, but often the most action happens between tide changes when the fish are most active and feeding.


For our yacht charters we can set the timing up with what works best for you.


For our snorkeling charters we can set the timing up with what works best for you.

Whale Watching

For our whale watching charters we can set the timing up with what works best for you.

What is required to book?

All you’ll need to book is a deposit that the amount will depend on the charter of your choice that can be paid online.

If you’re in Puerto Vallarta and would like to pay in cash, we can meet you for that as well.

What forms of payment do you accept?

  • Cash
  • Zelle
  • Venmo

Are there any other costs in addition to what is shown?

100% — Nope! We like to keep it simple around here. The prices you are given are the exact prices you’ll pay, to the penny.

You’ll find most operations in Puerto Vallarta do not immediately include the 16% IVA, service fees, bait charges, fishing licenses, lunch, drinks.

We’re big fans of simple: You pay what you’re told, you get what you’re sold.

What kind of charters do you offer?

Snorkeling charters.

Whale watching charters.

Can we bring our own alcohol?

Absolutely. We have an ice chest for you, so if there’s a special brand or type of drink you have, bring it aboard.

We do include some drinks in every charter though, so double check to see what’s included in your charter.

What’s included in the open bar?

If you choose this option depending on the package of your choice:


Corona, Pacifico, Michelob


Bacardi, Matusalem 15 Years, Zacapa Centenario 23 Years.


Jose Cuervo, Don Julio Aged, Don Julio Clear, Don Julio 70.


Absolute Vodka,Smirnoff, Grey Goose.


Jack Daniels, Johnnie Walker Red Label, Johnnie Walker Gold Label, Chivas Regal.


Tanqueray, Hendricks.

Do we need fishing licenses?

They are included and we’ll get them from the permit office for you. Every person aboard when a charter is going fishing needs a permit. We need the first/last name of everyone aboard for the permits.

Sightseeing tours, Snorkeling tours, Whale Watching tours don’t require any kind of permit at all. Our boats have the permit allready.

100% Guaranteed Weather cancellation policy

If the port closes for any reason or there are any major storms we will first try to work with you to reschedule. If that is not possible, we will refund 100% of your payment.

If it’s raining on any charters, we still head out. The fish don’t mind the rain and think of all the other boats cancelling — you might even say due to lack of other boats out there, your odds increase on rainy days!

Cancellation Policy

Our cancellation policy applies if:

Bad Weather: Applies only if the navigation is closed by the authorities.
Illness: We will require a medical proof by a hospital.

no refunds on late arrivals, no shows or cancelation before departure.

Why don’t you refund for seasickness?

For safety and comfort, our boats or yachts never go out in conditions that would be unsafe. Every once in a while one person aboard who is prone to motion sickness may experience it.

Our recommendation is that if you think that you may get a bit motion sick on a boat, take a Dramamine or Bonine about 1 hour before your charter and you’ll be set.

Motion sickness or seasickness is definitely not a pleasant experience, so we understand your pain. However, the costs of operating a charter business are incredibly high, fuel is used, staff are paid, food is purchased and prepared, and the day was blocked off from anyone else being able to book it.

We do everything we can in our control to make sure each day is the most comfortable and fun experience possible, but what we’re unable to control are the sealegs of each person.

Our recommendation is to show up well-rested and avoid those extra few cocktails the night before. You will enjoy the experience so much more.

Of course we’d never tell you not to go have a good time the night before a charter. You’re on vacation in Puerto Vallarta! But when the idea to have, “Just a few more!” comes up the night before… Press pause, and think about your upcoming charter.

Where are you located?

We are located at the marina the heart of Puerto Vallarta. You’ll meet us at Dock J or Dock K for your charter we will let you know in which dock.

We’re about a 30 second walk from there along the marina. If you have booked a charter with us, we also send out our dock location with your booking information.

What is customary to tip?

Tipping is entirely personal. Most guests tip 15%-20% of the total charter rate.

The team works hard and will be there during your entire charter for anything you need, so we will let you be the judge of they're hard work and you can tip accordingly.

What should I bring?

Layer Up

Here in Puerto Vallarta it’s warm year-round, but having a light long sleeve layer you can take off and put on will help in a few scenarios:

Early morning fishing charters can be a bit chilly before the sun warms up the day.

If you’re out all day in the sun, a thin long sleeve shirt will help protect your skin from sunburn.

If you’re going for a swim, sometimes when you get out of the water the breeze can be cool, so it helps to throw on an extra layer.

Some prefer an extra layer for their sunset charter when the main heat of the sun is gone.

When in doubt — Check out the weather on google.


You may want to get that vacation tan, and the sun won’t feel as hot out on a boat as it does at the beach or pool.

This is the refreshing sea breeze playing tricks on you. It may not feel as hot at sea, but that sun is cooking.

We’d recommend applying it before your charter, and as needed throughout. For extra protection, bring a long sleeve layer — especially handy for those 8 hour fishing days where you’re outside all day.

In Fintastic Tours all of our boats have shade!

If you bring spray-on sunscreen, it’s best to apply it at the dock just before boarding the boat. Once we’re cruising in that ocean air, you can bet that spray will be misting everywhere except for where you mean to apply it… and can make the fishing deck slippery which can be dangerous to you and the crew.


You’ll have shade in various places aboard, but a hat will definitely help keep the sun out of your eyes and a bit of shade over your head.


We’re blessed with sunshine almost every day of the year. Even on the rare overcast days it’s a bright sky. Bring some shades, polarized lenses are best if you have them.

Camera/Smart Phone

You’ll want some photos to show off back home!

What type of fish can we expect to catch?

It’s ultimately up to the fish and Mother Nature for what types will be biting on any given day, but the calendar is a good outline and guide for what you can expect.

Are our charters kids Friendly! ABSOLUTELY!

Our crew is more than happy to help and teach kids about fishing, reeling them in and giving them fun facts about the fish species!

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CALL WITHIN US AND CANADA: +52(322) 173-5076